Job Description

Managing a team of representatives offering customer support. Overseeing the
customer service process. Resolving customer complaints brought to your
attention. Creating policies and procedures.

Skills:
Persuasive Speaking Skills
Empathy.
Adaptability.
Ability to Use Positive Language.
Clear Communication Skills.
Self-Control.
Taking Responsibility.

Responsibilities:

Answer inbound customer calls.
Provide account information and status.
Provide workflow assistance.
Manage all customer issues and requests.
Develop and improve customer experience

Mode of work: on site
Job type: full time.

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Skills

Computer Knowledge , Motivating Skill , Customer Service , Customer Relations , Communication skills , Adaptability of new technology , Positive attitude ,

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Qualifications

• Graduates